By Anthony T Eaton
What makes a positive work experience? First and foremost, the work needs to be fulfilling by bringing a sense of accomplishment. Secondly, the environment needs to be one that brings out the best both personally and professionally. So how does that happen?
Respect
It doesn’t matter if you are a CEO or a Janitor; everyone wants to be respected not for their position or title, but a person with something to offer and feelings.
Care
As human beings, we have a need to feel cared for and that does not stop when we go to work. Care means taking an interest in employees as whole people, not just a means to an end.
Recognition
Everyone wants recognition for their contribution; just not in the same way. Recognition in and of itself is not enough, it needs to be personal and meaningful.
Value
We all want to feel like we are valued. Respect, care, and recognition are building blocks of feeling valued. This also sets the stage for creating a positive work experience.
Teamwork
When we are part of a team we feel we are part of something bigger than ourselves. True teamwork is each person being able to contribute to the greater good and supporting the rest of the players.
Inspiration
Leaders don’t create inspiration, they foster it and support an environment where it will take hold and grow. They do this by setting the example of respect, care, recognition, value, and teamwork and by holding others accountable.
The adage that when you take care of your employees they, in turn, take care of your customers is true and it starts with those at the top setting the example. A positive work experience is a culmination of many things that takes work, dedication and intention and the ingredients are like a recipe, everything must be present for it to turn out.
WHAT OTHERS SAY
Some key points can make our employees a factory of positive experiences and the best ambassadors of the company. Then, through technology, it will be easier to make this a constant activity over time.
Meeting the well-being of their employees is not just a question of benefits or social responsibility: it is a condition sine qua non for the business to achieve the set results in the best possible way. Not to mention the advantages obtainable in terms of efficiency and cost management. Flexible organizational models are in fact those on which the so-called extended enterprise can be created and social collaboration tools can be applied, which by now, at the turn of internationalization and tasks that cannot be relegated to specific geographical areas or limited to the traditional office, is not plus an option.
Extended enterprise means putting employees at the center of a flexible organization, facilitating work everywhere (smart working) while ensuring usability and above all security: it means sharing of documents, collaboration tools, access to central systems, new architectures and applications, all coordinated through new organizational models. ~Aldo Deli Paoli
About the author
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